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Privacy Policy

This privacy policy applies between you, the User of this Website and Fern Aesthetics, the owner and provider of this Website. Fern Aesthetics takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

 

The type of personal information we collect

We currently collect and process the following information: personal identifiers, contacts and characteristics members’ email, demographic information, photographs, customer financial information, IP address or website user stats.

 

How we collect data
We collect data in the following ways:

  • data is given to us by you; and

  • data is collected automatically.

 

Data that is given to us by you

Fern Aesthetics will collect your Data in a number of ways, for example:

  • when you contact us through the Website, by telephone, post, e-mail or through any other means;

  • when you register with us and set up an account to receive our products/services;

  • when you make payments to us, through this Website or otherwise;

  • when you elect to receive marketing communications from us

  • when you use our services;

in each case, in accordance with this privacy policy.

 

This Website may place the following Cookies:

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

 

 Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting emma@fernaesthetics.co.uk

  • We have a contractual obligation.

  • We have a legal obligation.

  • We have a vital interest.

  • We need it to perform a public task.

  • We have a legitimate interest.

 

How we store your personal information

We will use technical and organisational software to safeguard your data, for example:
access to your account is controlled by a password.
We store your data on secure servers.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: emma@fernaesthetics.co.uk

 

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

  

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at emma@fernaesthetics.co.uk if you wish to make a request.

 

How to raise a concern

If you have any concerns about our use of your personal information, please contact us at emma@fernaesthetics.co.uk

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13 January 2024

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